Return Policy

 

 

 

Return & Exchange Policy (Please Read Before Placing Your Order)

Thank you for supporting our brand. Due to the current operational and logistics situation, we are temporarily unable to offer returns or exchanges. To ensure a smooth shopping experience, please read the following policy carefully before placing your order.

1. Temporary Suspension of Returns & Exchanges

 

Once an order is confirmed, we are unable to accept any returns, exchanges, or cancellations. Please make sure to double-check the product details — including style, size, color, quantity, and shipping address — before completing your purchase.

 

2. Product Quality Issues

If you receive an item with a clear manufacturing defect, or if an incorrect item was sent due to our error, please contact us by email within 3 days of receiving your order, attaching clear photos of the issue. We will verify the situation and get back to you with a solution.

 

3. Product Characteristics

 

The following situations are not considered defects and are not eligible for return or exchange:

• Minor loose threads, wrinkles, or slight damage to packaging caused during transportation

• Slight color differences due to different display settings

• Items that have been worn, washed, altered, or damaged by the customer

 

4. Shipping & Delivery Delays

 

Delays, loss, or damage may occur during international or domestic shipping. While we will do our best to assist in communicating with the courier, we cannot guarantee returns or exchanges in such cases.